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What happens if I need assistance during my ride?

Asked 4 months ago
If a passenger requires assistance during their ride with LogistiCare, the transportation provider is typically trained to respond to various situations that may arise. The driver is responsible for ensuring the safety and comfort of the passenger throughout the journey. Should assistance be needed, the driver can provide help by addressing immediate concerns or stopping the vehicle if it is safe to do so. In addition, LogistiCare takes pride in their customer service and may have established protocols for emergency situations or for passengers needing extra support. It is advisable for passengers to communicate their needs to the driver at the beginning of the ride. For specific policies or procedures regarding assistance during transportation, it may be helpful to refer to the information available on the LogistiCare website.
Answered Jul 23rd 2025

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