What measures are in place to protect against fraudulent charges?

LloydsTSB Platinum Card (UK) implements several robust measures to protect customers against fraudulent charges. Firstly, they utilize advanced fraud detection systems that monitor card transactions in real time. These systems analyze spending patterns to identify any unusual or suspicious activity. If a transaction appears out of the ordinary, the cardholder may receive an alert prompting them to verify its authenticity. Additionally, the card is equipped with Chip and PIN technology, which adds an extra layer of security during in-person transactions. The cardholder must enter a Personal Identification Number to complete the transaction, making it more difficult for unauthorized users to make purchases. For online transactions, LloydsTSB Platinum Card (UK) often employs 3D Secure technology. This requires an additional authentication step, such as a password or a one-time code sent to the cardholder’s registered mobile phone, further ensuring that the individual making the transaction has proper authorization. In the event of a suspected fraudulent charge, customers are encouraged to report it immediately. They are typically not held liable for unauthorized charges on their card, provided that they report the issue promptly and in accordance with the card issuer's guidelines. For the latest information on security measures and reporting procedures, customers may wish to check the current web page for guidance.