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Lehighoutfitters.com Customer FAQ

Top Answers & How-to Guides

What is Lehighoutfitters.com's Phone Number?

The question we are asked most often is about how to talk to Lehighoutfitters.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Lehighoutfitters.com Customer Questions

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Ordering and Shipping

How do I place an order?

To place an order on Lehighoutfitters.com, browse or search for items, select your desired product, and add it to your cart....
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Can I track my order?

Customers can indeed track their orders from Lehighoutfitters.com. They receive a confirmation email with a tracking number...
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Do you offer international shipping?

Lehighoutfitters.com primarily serves US customers but acknowledges international demand. For accurate information on...
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Can I cancel or change my order after it has been placed?

Once an order is placed on Lehighoutfitters.com, options for canceling or changing it may be limited, as orders are promptly...
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What types of products do you sell?

Lehighoutfitters.com features a broad range of outdoor gear, including clothing, footwear, backpacks, and camping supplies for...
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What are your shipping options and costs?

Lehighoutfitters.com provides various shipping options such as standard, expedited, and possibly express, tailored to customer...
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Do you offer a loyalty program for returning customers?

Lehighoutfitters.com does not explicitly mention a loyalty program on its site, but such programs typically provide benefits...
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Customer Support

How do I subscribe to your newsletter?

To subscribe to the newsletter from Lehighoutfitters.com, users can typically find a sign-up section on the website, often at...
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What if the item I want is out of stock?

When a desired item is out of stock at Lehighoutfitters.com, customers can regularly check the site for updates, sign up for...
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How can I submit a review for a product I purchased?

To submit a product review on Lehighoutfitters.com, visit the item's page where you will find a section for customer reviews....
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How can I track my backordered item?

To track a backordered item from Lehighoutfitters.com, customers should refer to their order confirmation email for tracking...
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Payments and Discounts

What payment methods do you accept?

Lehighoutfitters.com accepts a range of payment methods, including major credit cards like Visa and MasterCard, as well as...
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Are there any discounts or promotions available?

Lehighoutfitters.com frequently features various discounts and promotions, including seasonal sales and special offers....
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Do you offer a price matching policy?

Lehighoutfitters.com has a price matching policy that enables customers to obtain lower prices if they find comparable items...
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Will my order be subject to sales tax?

Sales tax on an order from Lehighoutfitters.com depends on your location and local regulations. Typically, if the retailer has...
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Returns and Exchanges

What is your return policy?

Lehighoutfitters.com offers a clear return policy where items can be returned within thirty days if they are in original...
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What is your warranty policy?

Lehighoutfitters.com has a warranty policy covering defects in materials and workmanship for a designated period that varies by...
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Do you have a size guide for your apparel?

Lehighoutfitters.com provides size guides on product pages to assist customers in finding the correct fit, including specific...
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What do I do if I receive the wrong size or item?

Customers who receive the wrong size or item from Lehighoutfitters.com should first review their packing slip for...
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