Las Vegas Valley Water District Customer FAQ

Top Answers & How-to Guides

What is Las Vegas Valley Water District's Phone Number?

The question we are asked most often is about how to talk to Las Vegas Valley Water District customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts for seniors or low-income customers?

Yes, Las Vegas Valley Water District offers discounts for both seniors and low-income customers. Seniors who are 62 years old or older...
Ask any question you have about Las Vegas Valley Water District customer service, get an answer now.

Billing and Payments

How can I pay my water bill?

There are several convenient ways to pay your water bill. You can pay online through our website using a credit or debit card, enroll...

Water Quality

What is the water quality in Las Vegas Valley?

The water quality in Las Vegas Valley is consistently monitored and regulated by the Las Vegas Valley Water District. Our water sources,...

Conservation Programs

What are the water conservation tips and programs available?

The Las Vegas Valley Water District offers a range of water conservation tips and programs to help residents save water and reduce...

Watering Restrictions

Is there a restriction on outdoor watering?

Yes, there are restrictions on outdoor watering in the Las Vegas Valley. The water district has implemented a Watering Schedule, which...

Rate Structure

What is the current water rate structure?

The current water rate structure of Las Vegas Valley Water District (LVVWD) is based on a tiered consumption system. Residential customers...

Rebates and Incentives

Are there any rebates or incentives for water-saving devices?

Yes, the Las Vegas Valley Water District offers customers a variety of rebates and incentives to promote water conservation. Residential...

Water Quality Testing

Can I request a water quality test for my home?

Yes, you can request a water quality test for your home through the Las Vegas Valley Water District. Our district provides water quality...

Discounts

Are there any discounts for seniors or low-income customers?

Yes, Las Vegas Valley Water District offers discounts for both seniors and low-income customers. Seniors who are 62 years old or older...

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