La-Z-Boy has a specific return policy that customers should be aware of when considering their furniture purchases. Generally, the return policy allows customers to return new, unopened items within a set period, which is typically thirty days from the date of delivery. This policy applies to most items offered by La-Z-Boy, including chairs, sofas, and other furniture. It is important to note that returned items should be in their original packaging and condition to qualify for a refund.
For items that have been opened or used, the return process can vary. Customers may be eligible for an exchange or store credit, but a restocking fee might apply. Additionally, personalized or custom orders may have different return conditions, typically being non-returnable.
To streamline the return process, customers are encouraged to keep their receipts and any other documentation related to their purchase. These documents will help to facilitate any returns or exchanges. For more detailed information regarding the return policy, including any updates or specific terms, visiting the official La-Z-Boy website may provide the most accurate and up-to-date details.
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