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LA Care Covered Customer FAQ

Top Answers & How-to Guides

What is LA Care Covered's Phone Number?

The question we are asked most often is about how to talk to LA Care Covered customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent LA Care Covered Customer Questions

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Finding Providers

How do I find a doctor or specialist in my area?

To find a doctor or specialist in your area through LA Care Covered, visit their website's provider directory or consider...

What healthcare providers are in the LA Care Covered network?

LA Care Covered has a broad network that includes various healthcare providers such as primary care physicians, specialists,...

General Information

What is LA Care Covered?

LA Care Covered is a health insurance marketplace designed for individuals and families in Los Angeles County. It connects...

What are the benefits of enrolling in LA Care Covered?

Enrolling in LA Care Covered provides access to a broad network of health providers in Los Angeles County, along with...

What prescription medications are covered by LA Care Covered?

LA Care Covered offers a broad formulary of prescription medications, which varies by plan type. It includes drugs for chronic...

What preventive services are covered by LA Care Covered?

LA Care Covered provides various preventive services such as annual check-ups, vaccinations, and screenings for adults and...

Enrollment and Eligibility

What documents do I need to apply for coverage?

When applying for coverage with LA Care Covered, candidates should gather documents like proof of identity, income...

What is the eligibility criteria for LA Care Covered?

Eligibility for LA Care Covered generally includes being a resident of Los Angeles County, being at least eighteen years old,...

Member Resources

Are there any additional resources or programs available to LA Care Covered members?

LA Care Covered provides a range of additional resources and programs for members, such as wellness and preventive care...

How can I update my personal information in the LA Care system?

Members can update their personal information in the LA Care system by logging into their account on the official LA Care...

Coverage Issues

What do I do if I need care while traveling outside of California?

When traveling outside California with LA Care Covered, emergency services are usually covered, but it's best to verify if...

How do I appeal a coverage denial?

To appeal a denial from LA Care, members should review the denial notification carefully, gather supporting documents, and...
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