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Can I cancel or modify my order?

Asked 2 years ago
Knox Company typically allows customers to cancel or modify their orders within a specific timeframe after the order is placed. Once the processing of an order has begun, it may be more challenging to make changes or to cancel the order. The policies regarding cancellations and modifications can vary depending on the nature of the products ordered and the specific terms and conditions provided at the time of purchase. It is advisable for customers to review the order confirmation email or visit the page outlining their purchasing policies for detailed information related to cancellations and modifications. If you are looking for specific guidance regarding your order, it may be beneficial to consult the current web page for contact information, as assistance might be available there. Remember to have your order details handy when seeking help, as this will facilitate a more efficient resolution.
Answered Aug 2nd 2025

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