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King.com Customer FAQ

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How do I Contact King.com Customer Service?

The question we are asked most often is about how to talk to King.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent King.com Customer Questions

I want to cancel candy crush and do not want to be charged anymore

To cancel or stop being charged for Candy Crush, you need to cancel any active subscriptions associated with your account. How you do this depends on your platform. For iOS: Go to your device settings, tap your name, go to Subscriptions, find the Candy Crush subscription and choose Cancel Subscription. For Android: Open Google Play Store, tap Menu (three lines), Subscriptions, find the Candy Crush subscription and cancel it. Remember, cancelling a subscription will not refund past charges. Please note, instructions can vary based on device and software version.
Asked Mar 1, 2024 2:48 PM

Help me with my King.com customer service issue

We look to the King.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
King.com issues reported to GetHuman
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