What should I do if I'm moving and need to end my service?
Asked 5 months ago
When a customer is planning to move and needs to terminate their service with Kentucky Utilities Co, the first step is to review their current service agreement or account details. This can provide specific information regarding the policies and procedures for ending service. Generally, it is advisable to contact Kentucky Utilities Co to schedule the disconnection of service for a specific date that aligns with the customer's moving schedule.
The customer may need to provide information such as their account number, the address of the service currently being used, and the new address they are moving to. In many cases, customers can manage these tasks through the company's website, which often has options for submitting service requests or form submissions related to account changes.
It is also helpful to check for any final billing procedures, as there may be a final statement issued after service is terminated. For more detailed guidance, including the most accurate and current processes, visiting the official Kentucky Utilities Co website is highly recommended. Here, customers can find the latest information and any necessary contact details for further assistance.
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