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Kemwel Customer FAQ

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What is Kemwel's Phone Number?

The question we are asked most often is about how to talk to Kemwel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Kemwel Customer Questions

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Reservation Management

How can I modify my reservation?

Modifying a reservation with Kemwel can typically be done through their website by logging into an account, where users can...
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Can I add additional drivers to my rental agreement?

Kemwel permits adding extra drivers to rental agreements, but policies differ by rental company. Documentation, including valid...
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What is the cancellation policy?

Kemwel's cancellation policy can differ by rental or service, typically allowing free cancellations if done 48 hours before the...
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Can I return the car to a different location?

Kemwel allows for one-way rentals, enabling you to return a car to a different location. Availability may vary by location or...
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What if I return the car late?

Returning a rental car late may incur extra fees according to the rental company's policies, including Kemwel's. It is best to...
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Rental Information

Is insurance included in the rental price?

The inclusion of insurance in the rental price with Kemwel varies by location, rental terms, and vehicle type. While basic...
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Is there a mileage limit on rentals?

Mileage limits for rentals through Kemwel can differ based on the vehicle provider and rental agreement. Some companies offer...
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Is there a deposit required when renting a car?

When renting a car through Kemwel, a deposit is usually needed, with its amount and conditions differing by rental company,...
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What types of vehicles are available for rent?

Kemwel offers a wide range of rental vehicles including economy cars, mid-size and compact sedans, SUVs, vans, luxury cars, and...
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What are the requirements for renting a luxury vehicle?

When renting a luxury vehicle through Kemwel, the primary driver usually needs to be at least twenty-five years old, hold a...
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Are there age restrictions for renting a car?

Kemwel typically adheres to the industry norm for car rental age restrictions, requiring a minimum age of twenty-one. Drivers...
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Breakdown and Assistance

What should I do if I experience a breakdown?

If a breakdown occurs, first ensure your safety by moving to a safe area and activating your hazard lights. Review your rental...
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Do I need an international driver's permit?

When renting with Kemwel, an International Driver's Permit is often necessary, especially in countries where your driver's...
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How can I find the nearest rental location?

To locate the nearest rental spot, users can check the Kemwel website, where they offer a complete list of global rental...
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What payment methods are accepted?

Kemwel accepts various payment methods, including major credit cards like Visa and MasterCard, as well as some debit cards with...
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