Updated September 12, 2025

Jewelryboxplus.com Customer FAQ

Recent Jewelryboxplus.com Customer Questions

Help me with my Jewelryboxplus.com customer service issue

Jewelry Care

How do I care for my jewelry?

To maintain your jewelry's beauty and longevity, regular cleaning with warm soapy water and a soft cloth is recommended. Store...

What materials are your jewelry made of?

Jewelryboxplus.com features a wide variety of jewelry made from quality metals like sterling silver and gold, along with gold...

Are your products nickel-free?

Jewelryboxplus.com has various jewelry pieces, some of which may be nickel-free. To confirm if a specific item contains nickel,...

What payment methods do you accept?

Jewelryboxplus.com accepts a variety of payment methods including major credit cards like Visa and MasterCard, along with...

Can I track my package?

Yes, customers can track their packages through Jewelryboxplus.com once shipped. A tracking number is typically sent via email...

Do you offer international shipping?

Jewelryboxplus.com generally offers international shipping to allow worldwide customers to purchase their jewelry. Customers...

How long does it take to process an order?

The time it takes to process an order at Jewelryboxplus.com typically ranges from one to three business days after payment is...

What is the estimated delivery time for my order?

Delivery times for orders via Jewelryboxplus.com depend on the shipping method and destination. Generally, standard shipping...

Do you provide tracking information for shipments?

Jewelryboxplus.com generally provides tracking information for shipments. Customers typically receive a tracking number via...

What is your return policy?

Jewelryboxplus.com has a customer-friendly return policy allowing returns within about thirty days of delivery for items in new...

Do you offer exchanges for items purchased?

Jewelryboxplus.com usually has an exchange policy to prioritize customer satisfaction. The exchange terms may vary based on...

Do you offer gift wrapping services?

Jewelryboxplus.com provides gift wrapping services to enhance the experience of giving gifts, making unwrapping a memorable...

Can I customize the jewelry?

Jewelryboxplus.com provides various customization options for jewelry, such as selecting gemstones, engravings, and metal...

Do you offer ring sizing services?

Jewelryboxplus.com does not provide ring sizing services but suggests that customers visit local jewelers for this need. It is...

What is your warranty policy?

Jewelryboxplus.com has a warranty policy that covers manufacturing defects for a limited time after purchase, excluding...

What is the process for resizing a ring purchased from Jewelryboxplus?

Resizing a ring from Jewelryboxplus requires determining the accurate size, reviewing their return policy, securely packaging...

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