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JapBeautyShop.com Customer FAQ

Top Answers & How-to Guides

How do I Contact JapBeautyShop.com Customer Service?

The question we are asked most often is about how to talk to JapBeautyShop.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I change my shipping address after placing an order?

Yes, you can change your shipping address after placing an order with JapBeautyShop.com. However, please note that we are only able...
Ask any question you have about JapBeautyShop.com customer service, get an answer now.
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Returns and Exchanges

What should I do if a product arrives damaged?

If your product arrives damaged, please contact us as soon as possible to report the issue. We will work with you to provide a refund...
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What is your return policy?

Our return policy at JapBeautyShop.com aims to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Payment Methods

What payment methods are accepted?

At JapBeautyShop.com, we offer multiple convenient payment methods to suit our customers' preferences. You can make purchases using...
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Shipping and Delivery

How long does shipping typically take?

Shipping times can vary depending on the destination and shipping method chosen. At JapBeautyShop.com, we strive to deliver your order...
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Do you ship internationally?

Yes, we ship internationally. JapBeautyShop.com offers international shipping to various countries worldwide. We understand that our...
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Can I track my order?

Yes, you can easily track your order on JapBeautyShop.com. Once your order has been processed and shipped, you will receive a shipping...
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Product Authenticity

Are all the products on your website authentic?

Yes, all the products available on JapBeautyShop.com are 100% authentic. We understand the importance of trust and customer satisfaction,...
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Order Management

Can I cancel or modify my order after it has been placed?

Yes, customers have the option to cancel or modify their orders on JapBeautyShop.com after placing them. However, it is important to...
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Can I change my shipping address after placing an order?

Yes, you can change your shipping address after placing an order with JapBeautyShop.com. However, please note that we are only able...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services at JapBeautyShop.com. We understand the importance of presenting gifts beautifully, and our gift...
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Import Taxes

Are there any import taxes or duties I need to pay?

Yes, there may be import taxes or duties that need to be paid when ordering from JapBeautyShop.com. The amount of these charges can...
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Product Restrictions

Are there any restrictions on the products you sell?

At JapBeautyShop.com, we strive to offer a wide range of high-quality Japanese beauty products. However, it is important to note that...
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Help me with my JapBeautyShop.com customer service issue

Ask any question you have about JapBeautyShop.com customer service. We will do our best to get you answers right away.
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