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Jackson Memorial Hospital Customer FAQ

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What is Jackson Memorial Hospital's Phone Number?

The question we are asked most often is about how to talk to Jackson Memorial Hospital customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Jackson Memorial Hospital Customer Questions

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Services Offered

What kind of services are offered at Jackson Memorial Hospital?

Jackson Memorial Hospital provides extensive medical services, including emergency care, inpatient and outpatient treatments,...
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Is there an urgent care center at Jackson Health?

Jackson Health System has several urgent care centers across its facilities that provide quick medical attention for...
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Does Jackson Memorial Hospital offer community health services?

Jackson Memorial Hospital does provide a variety of community health services aimed at enhancing wellness and addressing health...
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Health Records and Appointments

How can I access my personal health records?

Patients can access their health records at Jackson Memorial Hospital via an online patient portal that requires account...
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What should I prepare for my hospital visit?

Preparing for a visit to Jackson Memorial Hospital includes bringing a government-issued ID, relevant medical records, a list...
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How can I schedule an appointment with a specialist?

To schedule an appointment with a specialist at Jackson Memorial Hospital, patients can visit the hospital's website for...
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Visiting Information

What are the current visiting hours for patients?

Visiting hours at Jackson Memorial Hospital typically range from 9:00 AM to 9:00 PM, but they can differ based on the...
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Is parking available for patients and visitors?

Jackson Memorial Hospital offers parking for patients and visitors with accessible garages and lots near various entrances....
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Insurance and Payments

What payment options are available for bills?

Jackson Memorial Hospital provides several options for bill payments, which include online payments via their website, mailing...
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Which insurance policies are accepted?

Jackson Memorial Hospital accepts a variety of insurance plans, including Medicaid, Medicare, and major private insurers like...
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Patient Safety

How can I find a physician at Jackson Health System?

Jackson Health System offers a user-friendly website at jhsmiami.org for finding physicians. Users can search by name,...
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Can I request a second opinion on my treatment?

Patients at Jackson Memorial Hospital have the right to seek a second opinion on their treatment. This can involve discussing...
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How does the hospital promote patient safety?

Jackson Memorial Hospital prioritizes patient safety through various comprehensive initiatives, rigorous safety standards,...
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Patient Support Services

What accommodations are in place for individuals with disabilities?

Jackson Memorial Hospital is dedicated to accessibility for individuals with disabilities, featuring wheelchair-accessible...
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Are language services available for patients who need them?

Jackson Memorial Hospital offers various language services to assist patients facing communication barriers. These services...
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What support services are provided for patients' families?

Jackson Memorial Hospital provides diverse support services for patients' families, including social workers for emotional...
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