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Ivy League Shop Customer FAQ

Top Answers & How-to Guides

What is Ivy League Shop's Phone Number?

The question we are asked most often is about how to talk to Ivy League Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ivy League Shop Customer Questions

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Ordering Information

How do I place an order?

To place an order at Ivy League Shop, visit their website to browse or search for items. Select your desired products and click...
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Can I cancel or modify my order after it has been placed?

The ability to cancel or modify an order with Ivy League Shop largely depends on its shipping status. If the order has not yet...
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How long does it take to process an order?

Order processing at Ivy League Shop usually takes one to three business days, but may extend during busy seasons like...
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Shipping and Delivery

How can I track my order?

To track your order with Ivy League Shop, visit their official website and find the order tracking section. Enter your order...
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Do you offer international shipping?

Ivy League Shop provides international shipping, allowing customers worldwide to purchase their products. Specifics on shipping...
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What is your return policy?

Ivy League Shop's return policy allows items to be returned within about thirty days if they remain unworn and in original...
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Products and Pricing

What products does Ivy League Shop sell?

Ivy League Shop offers a diverse selection of products tailored for both students and alumni, including apparel like T-shirts...
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Do you offer any discounts or promotions?

Ivy League Shop provides various discounts and promotions that can change with the seasons or special occasions. Customers...
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Is there a price match policy?

As of now, Ivy League Shop does not have a clearly defined price match policy. The shop focuses on offering quality items based...
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Payment and Gift Cards

What payment methods do you accept?

Ivy League Shop typically accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with digital...
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Can I buy gift cards for Ivy League Shop?

Ivy League Shop provides gift cards, which are a great way to let recipients choose their desired Ivy League items. For full...
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Customer Support

Do you have a physical store location?

Ivy League Shop mainly operates online and does not appear to have a physical store location as of October 2023. The online...
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What should I do if I receive a defective item?

In case of receiving a defective item from Ivy League Shop, customers should consult the return and exchange policy on the...
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Are size charts available for apparel?

Yes, Ivy League Shop provides size charts for their apparel, helping customers find the right fit. These charts are available...
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How can I opt into the Ivy League Shop newsletter?

To subscribe to the Ivy League Shop newsletter, visit their website and locate the sign-up form, typically found at the bottom...
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