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What is your return policy?

Asked 3 months ago
Irv's.com has a return policy that is designed to ensure customer satisfaction while also providing a fair process for returns and exchanges. Generally, customers should be aware that they can return most items within a specific time frame, usually within thirty days of the original purchase date. This allows customers to inspect, try, and evaluate their products without excessive pressure. It is important to note that returned items should be in their original condition, which typically includes the original tags and packaging. In some cases, certain items may be excluded from the return policy, particularly those that have been used, personalized, or certain clearance items. Customers should carefully check the specific product page or the returns section of the website for detailed information regarding which items are eligible for return. When initiating a return, customers may have to follow a particular procedure, which often includes obtaining a return authorization or label. This is usually provided through the website. Customers should package the item securely to prevent damage during transit back to the return address. For those who need more detailed instructions or conditions regarding returns, it can be advantageous to visit the current pages on Irv's website. These pages will offer the most accurate and updated information regarding the return policy as well as any specific requirements that customers must follow. Overall, Irv's aims to provide a straightforward return process to enhance the shopping experience.
Answered Sep 12th 2025

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