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How can I cancel or modify an order?

Asked 2 years ago
To cancel or modify an order placed with Ingram Micro, it is essential to act quickly. Generally, the ability to cancel or change an order may depend on its current processing status. If your order has not yet shipped, there is a higher likelihood that it can be modified or canceled. Typically, customers can request modifications or cancellations through the online account management portal if they have one set up. If an order has already been shipped, the cancellation or modification process may require additional steps, which could involve returning the product after it has been delivered. Ingram Micro often has specific policies regarding order modifications and cancellations, including potential fees associated with changes. It is advisable for customers to check the relevant section of the Ingram Micro website for specific procedures related to order cancellations and modifications. The website may also provide the most up-to-date contact information if further assistance is needed.
Answered Aug 21st 2025

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