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Ingram Micro Customer FAQ

Top Answers & How-to Guides

What is Ingram Micro's Phone Number?

The question we are asked most often is about how to talk to Ingram Micro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I place an order?

To place an order with Ingram Micro, first visit their website to view available products. Create an account if needed, then...

How can I cancel or modify an order?

To cancel or modify an order with Ingram Micro, prompt action is necessary, especially if it has not shipped. Customers may use...
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Recent Ingram Micro Customer Questions

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Ordering and Account Management

How do I place an order?

To place an order with Ingram Micro, first visit their website to view available products. Create an account if needed, then...
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How can I cancel or modify an order?

To cancel or modify an order with Ingram Micro, prompt action is necessary, especially if it has not shipped. Customers may use...
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How can I update my account information?

To update account information with Ingram Micro, users should log in to the website and navigate to account settings to edit...
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Can I track my order on Ingram?

Yes, orders can be tracked through Ingram Micro's website by visiting the order tracking section and providing necessary...
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Can I access invoice history through my account?

Yes, customers usually can view their invoice history on the Ingram Micro website by accessing their account. By navigating to...
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Payment and Promotions

What payment methods are accepted by Ingram?

Ingram Micro provides multiple payment options, including major credit cards, electronic funds transfer, checks, and bank...
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Are there any membership or subscription fees for using Ingram?

Ingram Micro generally does not impose membership or subscription fees, relying instead on a business-to-business approach for...
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Are there any discounts or promotions available on Ingram?

Ingram Micro provides a variety of discounts and promotions that change throughout the year, depending on product categories...
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Shipping and Returns

What is the return policy for products bought through Ingram?

Ingram Micro's return policy varies by product type and circumstances, typically allowing returns within thirty to ninety days....
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What is the shipping policy for orders on Ingram?

Ingram Micro has a comprehensive shipping policy that ensures orders are promptly processed and shipped based on product...
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What is your policy on back-ordered items?

Ingram Micro's back-order policy focuses on clear communication and updates for customers about item availability and estimated...
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What should I do if I receive the incorrect item?

If you receive the wrong item, check the order confirmation to confirm the mistake. Gather your order details and photos if...
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Products and Training

What types of products does Ingram offer?

Ingram Micro has a wide array of products such as hardware, software, consumer electronics, cloud services, and security...
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Do you provide product training for new users?

Ingram Micro provides a range of training resources for new users, including various formats like online courses and workshops,...
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We look to the Ingram Micro issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ingram Micro issues reported to GetHuman
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