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Infinite Energy Customer FAQ

Top Answers & How-to Guides

What is Infinite Energy's Phone Number?

The question we are asked most often is about how to talk to Infinite Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer discounts for energy-efficient appliances?

Infinite Energy does not provide direct discounts for energy-efficient appliances but advises customers to check with local...

What is the process for moving my service to a new address?

To move service with Infinite Energy, customers should prepare by gathering address information and the new service start date....
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Recent Infinite Energy Customer Questions

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Account Management

Do you offer discounts for energy-efficient appliances?

Infinite Energy does not provide direct discounts for energy-efficient appliances but advises customers to check with local...
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What is the process for moving my service to a new address?

To move service with Infinite Energy, customers should prepare by gathering address information and the new service start date....
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Can I manage my account online?

Customers of Infinite Energy can generally manage their accounts online, accessing features like viewing details, monitoring...
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How can I track my energy usage?

To monitor energy usage effectively, customers can utilize smart meters for real-time data, online account management tools...
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Billing and Payments

What should I do if I receive a bill that seems incorrect?

If a bill from Infinite Energy appears incorrect, thoroughly examine it for discrepancies, comparing it with prior bills. After...
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What payment methods does Infinite Energy accept?

Infinite Energy offers a range of payment options such as credit and debit cards, electronic bank transfers, and automatic...
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How do you handle billing disputes?

Billing disputes with Infinite Energy are handled through a clear process. Customers should first examine their bills for...
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How can I set up auto-pay for my bills?

To establish auto-pay for bills with Infinite Energy, one should visit their website and create or access an account. In the...
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Customer Support

What should I do if I have a power outage?

During a power outage, stay calm and prioritize safety by confirming whether the issue is local or widespread. Keep emergency...
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How can I report an emergency related to my energy service?

In an energy-related emergency, prioritize your safety first. Then, visit the official Infinite Energy website to find their...
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Services and Plans

Are there any renewable energy options available?

Infinite Energy offers a range of renewable energy options to meet diverse consumer needs, including solar energy, wind energy,...
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How do I know if Infinite Energy is the right provider for me?

To determine if Infinite Energy suits you, consider your energy usage, compare their prices with competitors, check for any...
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Can I change my energy plan later on?

Yes, customers generally can change their energy plans with Infinite Energy, subject to terms of their current plan. This may...
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What services does Infinite Energy offer?

Infinite Energy offers various services, including competitive electricity and natural gas plans, emphasizing energy efficiency...
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Are there any hidden fees associated with my energy plan?

Infinite Energy strives for transparency in pricing, but hidden fees can depend on the chosen plan and its agreement details....
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