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What is your return policy?

Asked 2 years ago
Hugo Boss has a return policy designed to provide customers with a hassle-free experience. Customers generally have a period of fourteen days from the date of delivery to initiate a return for items that they are not satisfied with. The products must be returned in their original condition, with tags attached, and must not have been worn or used. It is important to ensure that the items are packaged securely to avoid any damage during the return shipment. To process a return, customers typically need to follow the guidelines outlined on the website, which may include filling out a return form and providing proof of purchase. The company usually offers various return methods, including return by mail or in-store, depending on the location. Refunds are processed back to the original payment method once the returned items are received and inspected. For additional questions or specific details regarding the return process, customers are encouraged to check the current web page for any updated information or specific instructions related to their purchases.
Answered Oct 20th 2025

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