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HotTubWorks.com Customer FAQ

Top Answers & How-to Guides

How do I Contact HotTubWorks.com Customer Service?

The question we are asked most often is about how to talk to HotTubWorks.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can children use the hot tub?

No, children should not use a hot tub without adult supervision. Hot tubs are typically designed for use by adults due to the high...
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Installation

What size hot tub cover do I need?

To determine the size of a hot tub cover you need, measure the dimensions of your hot tub. Start by measuring the length and width...
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Can I install a hot tub indoors?

Yes, it is possible to install a hot tub indoors. Indoor hot tubs offer several advantages, such as year-round use in all weather conditions...
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Maintenance

How often should I change my hot tub filter?

The frequency of changing your hot tub filter depends on several factors. As a general guideline, it is recommended to clean or replace...
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What chemicals do I need to maintain my hot tub water?

To ensure clean and safe water in your hot tub, you will need a few vital chemicals. Firstly, start with a sanitizer, such as chlorine...
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How often should I clean and drain my hot tub?

To maintain optimal performance and ensure a healthy hot tub experience, it is recommended to clean and drain your hot tub every 3-4...
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Usage

Can I use my hot tub in the winter?

Yes, you can definitely use your hot tub in the winter. In fact, hot tubs are designed to be used year-round. The cold weather can...
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Can children use the hot tub?

No, children should not use a hot tub without adult supervision. Hot tubs are typically designed for use by adults due to the high...
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Heating

How long does it take to heat up a hot tub?

The time it takes to heat up a hot tub can vary depending on several factors such as the initial water temperature, the size of the...
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Warranty

What is the warranty on your hot tubs?

At HotTubWorks.com, we offer a comprehensive warranty on our hot tubs to ensure the satisfaction and peace of mind of our customers....
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Financing

Do you offer financing options for purchasing a hot tub?

No, HotTubWorks.com does not offer financing options for purchasing a hot tub. We specialize in providing high-quality hot tubs and...
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Temperature

What is the best temperature to set my hot tub at?

The ideal hot tub temperature is subjective and depends on personal preference, usage, and climate conditions. Generally, most people...
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