What happens if there is an emergency during my stay?

In the event of an emergency during a stay at a Holiday Inn Club Vacations property, the safety and well-being of guests is the highest priority. Each property is equipped with trained staff members who are prepared to handle various situations, including medical emergencies, natural disasters, and other urgent matters. Guests can typically find emergency procedures posted in their rooms or common areas, detailing steps to take in case of different types of emergencies. In most instances, it is advisable for guests to first contact the front desk or the property’s main line. The staff can provide information and assistance tailored to the specific situation. Many locations also have access to local emergency services, and staff members are trained to guide guests through necessary actions, such as evacuations if required. Furthermore, guests are encouraged to familiarize themselves with the emergency exits and procedures upon arrival. This can help ensure a swift response if an emergency arises. For detailed information on emergency protocols specific to a location, guests may refer to the property’s website or inquire directly at check-in.