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Highrise Customer FAQ

Top Answers & How-to Guides

How do I Contact Highrise Customer Service?

The question we are asked most often is about how to talk to Highrise customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Highrise Customer Questions

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Importing and Data Management

Can I import my existing contacts into Highrise?

Importing contacts into Highrise is straightforward, primarily via CSV files. Users must prepare their contact data in the...
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Are there any limits on the number of contacts or companies I can have in Highrise?

Highrise does impose limits on the number of contacts and companies based on the user's chosen pricing plan. Lower-tier plans...
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How often is data backed up in Highrise?

Highrise regularly backs up user data to maintain security and recovery options, typically performing daily backups to prevent...
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Task and Project Management

Is it possible to assign tasks to other team members in Highrise?

Highrise allows users to assign tasks to team members, promoting collaboration and clearly defining responsibilities....
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Can I use Highrise for project management tasks?

Highrise is mainly a customer relationship management tool and offers basic project management features like to-do lists and...
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Integrations and Customization

Can I integrate Highrise with other applications or software?

Highrise offers flexibility through integrations with other applications via a robust API, which developers can use to automate...
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Is it possible to customize the fields or categories in Highrise?

Highrise allows for customization of fields and categories, letting users add specific details through custom fields and...
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Is there an API available for Highrise?

Highrise does provide an API that allows developers to programmatically interact with its data, creating custom applications...
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Pricing and Support

What are the available pricing plans for Highrise?

Highrise provides a range of pricing plans designed for different business requirements and sizes, including basic options for...
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Is there a mobile app for Highrise?

Highrise does not currently provide a mobile app, but users can access it via a mobile web browser. The site is optimized for...
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How secure is my data in Highrise?

Highrise prioritizes data security by employing encryption, strong authentication procedures, and regular security audits....
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Is there a mobile app for Highrise?

Highrise does not currently provide a mobile app, but users can access it via a mobile web browser. The site is optimized for...
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How secure is my data in Highrise?

Highrise prioritizes data security by employing encryption, strong authentication procedures, and regular security audits....
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What types of reports can I generate with Highrise?

Highrise provides a variety of reporting options to enhance customer relationship management, like activity reports tracking...
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Highrise issues reported to GetHuman
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