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Highmark Blue Cross Blue Shield Customer FAQ

Top Answers & How-to Guides

What is Highmark Blue Cross Blue Shield's Phone Number?

The question we are asked most often is about how to talk to Highmark Blue Cross Blue Shield customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Highmark Blue Cross Blue Shield customer service, get an answer now.

Recent Highmark Blue Cross Blue Shield Customer Questions

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Plans and Coverage

What types of health insurance plans does Highmark offer?

Highmark Blue Cross Blue Shield provides a variety of health insurance plans, including individual and group options....

Can I add or remove dependents from my Highmark Blue Cross Blue Shield plan?

Highmark Blue Cross Blue Shield allows adding or removing dependents during Open Enrollment or after qualifying life events...

Can I get coverage for out-of-state medical services?

Highmark Blue Cross Blue Shield typically offers coverage for medical services outside your state, especially for emergencies....

Are there any limits on prescription medications under my plan?

Highmark Blue Cross Blue Shield plans often have specific restrictions on prescription medications, including formulary lists...

What preventive services are covered without copays?

Highmark Blue Cross Blue Shield offers various preventive services without copays, in accordance with the Affordable Care Act....

Costs and Payments

What are the costs associated with Highmark Blue Cross Blue Shield plans?

Costs for Highmark Blue Cross Blue Shield plans depend on various factors, including the chosen plan, location, age, and health...

Are there any wellness programs or discounts available with my plan?

Highmark Blue Cross Blue Shield has various wellness programs and discounts promoting health, including discounted gym...

How do I appeal a denied claim with Highmark?

To appeal a denied claim with Highmark Blue Cross Blue Shield, first understand the reason for the denial using the explanation...

Access and Services

Can I access my plan information and claims history online?

Members of Highmark Blue Cross Blue Shield generally have the ability to view their plan details and claims history online...

What is the difference between in-network and out-of-network providers?

The key difference between in-network and out-of-network providers lies in their relationship with the insurance company....

What is the enrollment process for new plans?

The enrollment for new plans with Highmark Blue Cross Blue Shield involves familiarization with plan options, gathering...

Can I receive telehealth services through Highmark?

Highmark Blue Cross Blue Shield does provide telehealth services for members, which include consultations via video or phone...

What are the requirements for urgent care visits?

Highmark Blue Cross Blue Shield has particular guidelines for urgent care visits, focusing on situations needing prompt yet...

How do I report fraud or abuse related to my insurance?

To report suspected insurance fraud or abuse with Highmark Blue Cross Blue Shield, individuals should collect relevant...
We look to the Highmark Blue Cross Blue Shield issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Highmark Blue Cross Blue Shield issues reported to GetHuman
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