What should I do if my debit card is lost or stolen?

In the unfortunate event that a debit card is lost or stolen, it is essential to act promptly to protect oneself from potential unauthorized transactions. Heritage Bank of Commerce typically encourages customers to take immediate action by reporting the loss or theft directly to their bank. There may be a specific procedure in place for reporting such incidents. Customers are advised to visit the official website of Heritage Bank to locate the appropriate contact information for reporting a lost or stolen debit card. Once the card is reported, the bank may temporarily freeze the account to prevent any unauthorized use. Customers may also be instructed to follow up by reviewing their recent transactions for any suspicious activity. If any unauthorized transactions are identified, it is crucial to report them to the bank as soon as possible. In addition to reporting the loss, customers should request a replacement debit card. The bank may provide instructions on how to obtain a new card, which usually involves verifying identity and possibly answering security questions. Lastly, it is wise to change any related account passwords and monitor the account regularly for any unusual activity in the future. Remaining vigilant can help safeguard personal finances. For detailed guidance on the process and any specific policies that may apply, visiting the current web page of Heritage Bank of Commerce is recommended.