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Headsets.com Customer FAQ

Top Answers & How-to Guides

What is Headsets.com's Phone Number?

The question we are asked most often is about how to talk to Headsets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Headsets.com Customer Questions

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Product Features

What is the difference between wireless and wired headsets?

The primary distinction between wireless and wired headsets is their connection method. Wireless models offer mobility via...
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What is the average battery life for wireless headsets?

The battery life of wireless headsets typically ranges from 20 to 30 hours, with premium options exceeding 40 hours. Factors...
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Can I use my headset for listening to music?

Yes, many headsets can be used for listening to music, and quality varies by model and brand. Reputable headsets usually...
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What is the microphone quality like on your headsets?

The microphone quality of headsets from Headsets.com varies by model but typically prioritizes clear voice transmission, making...
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Are there any brand recommendations for headsets?

There are several reputable headset brands including Plantronics, Jabra, Sennheiser, and Bose. Each is known for quality,...
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Compatibility and Use

Can I use a headset with my gaming console?

You can indeed use a headset with your gaming console, which enhances audio and communication during gameplay. Most consoles...
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Are the headsets compatible with both Windows and Mac operating systems?

Most headsets from Headsets.com generally work well with both Windows and Mac systems, especially USB and Bluetooth models....
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What applications are best used with your headsets?

Headsets from Headsets.com are versatile and work well with various applications, including communication tools like Skype and...
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Can I use two headsets with the same device simultaneously?

Using two headsets with one device can be difficult since most devices support only a single audio output. For wired headsets,...
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Purchasing and Returns

Do your headsets come with a warranty?

Most headsets from Headsets.com do have a manufacturer's warranty, typically lasting one to two years and covering material or...
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What is the return policy for headsets purchased from your website?

Headsets.com offers a customer-friendly return policy, allowing returns within about thirty days if the headset is in original...
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Do you offer any discounts for bulk orders?

Headsets.com typically offers competitive pricing and may provide discounts on bulk orders, with variations based on quantities...
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Maintenance and Support

Are replacement parts available for purchase?

Headsets.com typically provides various replacement parts for their headset models, including ear cushions, microphones, and...
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Are there any specific cleaning or maintenance instructions for the headsets?

To maintain and clean headsets effectively and extend their lifespan, it is important to unplug them before cleaning. Use a...
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How do I pair my wireless headset with my device?

Pairing a wireless headset typically involves ensuring it is charged, turning it on, and putting it in pairing mode. You then...
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What should I do if my headset is not working properly?

If your headset is malfunctioning, start by checking connections, ensuring it is powered, charged, and free of damage. Restart...
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