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Hawaiian Telcom Customer FAQ

Top Answers & How-to Guides

What is Hawaiian Telcom's Phone Number?

The question we are asked most often is about how to talk to Hawaiian Telcom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I sign up for Hawaiian Telcom services?

To sign up for Hawaiian Telcom services, visit their official website for details about internet, television, and phone...

How can I manage my account online?

To manage an account online with Hawaiian Telcom, users should visit the official website and log into the customer portal...
Ask any question you have about Hawaiian Telcom customer service, get an answer now.
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Recent Hawaiian Telcom Customer Questions

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Account Management

How can I sign up for Hawaiian Telcom services?

To sign up for Hawaiian Telcom services, visit their official website for details about internet, television, and phone...
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How can I manage my account online?

To manage an account online with Hawaiian Telcom, users should visit the official website and log into the customer portal...
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Is there a contract commitment for Hawaiian Telcom services?

Hawaiian Telcom offers a mix of service packages, some requiring contracts and others available on a month-to-month basis....
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Support and Troubleshooting

How do I troubleshoot my internet connection with Hawaiian Telcom?

To troubleshoot internet connectivity with Hawaiian Telcom, start by checking and resetting your modem or router. Verify all...
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What should I do if my service is interrupted?

To address a service interruption with Hawaiian Telcom, check the modem connections and restart it first. Look for any outage...
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Do you offer support for installation of services?

Hawaiian Telcom provides installation support options that include professional technician visits and self-installation kits...
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Customer Service

Can I port my phone number to Hawaiian Telcom?

It is indeed possible to transfer your phone number to Hawaiian Telcom if it meets eligibility requirements. You must ensure...
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How does Hawaiian Telcom ensure service reliability?

Hawaiian Telcom ensures service reliability through substantial investments in modern infrastructure and technology, regular...
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What are the hours of operation for Hawaiian Telcom customer service?

Hawaiian Telcom's customer service typically operates Monday through Friday, from 8 A.M. to 6 P.M. Residential and business...
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Fees and Coverage

Are there data caps on Hawaiian Telcom internet plans?

Hawaiian Telcom offers various internet plans, with many having no data caps, providing unlimited usage. However, it's best for...
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Are there any setup fees for new customers?

Hawaiian Telcom usually charges setup fees for new customers, which depend on the services chosen and possible promotions that...
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Where can I find Hawaiian Telcom's service coverage area?

To find Hawaiian Telcom's service coverage area, one should visit their official website, which usually contains a section with...
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Services Offered

What services does Hawaiian Telcom provide?

Hawaiian Telcom provides a wide array of services for both residential and business customers in Hawaii. These include...
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Can I bundle services for a discount with Hawaiian Telcom?

Hawaiian Telcom does provide bundling options which can lead to discounts when combining services like internet, TV, and phone....
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What internet plans does Hawaiian Telcom offer?

Hawaiian Telcom provides a range of internet options including fiber-optic and DSL plans, with speeds to accommodate various...
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We look to the Hawaiian Telcom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hawaiian Telcom issues reported to GetHuman
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