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HBC Gift Registry (Canada) Customer FAQ

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Recent HBC Gift Registry (Canada) Customer Questions

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Registry Features

Can I add items from multiple departments to my gift registry?

Individuals can add items from various departments to their HBC Gift Registry, which provides the flexibility to choose a range...
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Can I customize my gift registry with a personal message or photo?

HBC Gift Registry (Canada) does allow for personalization, such as adding a custom message and photo to your registry,...
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Can I add or remove items from my gift registry after it has been created?

Users are allowed to modify their gift registry by adding or removing items after its creation. This adaptability helps...
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Is there a limit to the number of items I can add to my gift registry?

HBC Gift Registry (Canada) generally does not impose a strict limit on the number of items added to a gift registry, but...
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Can I create a universal gift registry?

HBC Gift Registry (Canada) does not offer a universal gift registry option, focusing instead on specific occasions. Individuals...
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Registry Management

What happens if an item on my gift registry becomes out of stock?

When an item on the HBC Gift Registry (Canada) is out of stock, it may be automatically removed or kept if restocking is...
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Can I view who has purchased items from my gift registry?

HBC Gift Registry (Canada) does not allow users to see who bought items from their registry to protect buyer privacy. However,...
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How do I share my gift registry with others?

To share a gift registry with HBC Gift Registry (Canada), individuals can log in, find their unique sharing link, and...
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Shipping and Returns

What is the return policy for items purchased from a gift registry?

The return policy for HBC Gift Registry items offers flexibility, requiring recipients to return items within a set time frame...
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What are the shipping options for gift registry items?

Shipping options for items from HBC Gift Registry (Canada) include standard and expedited shipping, with delivery times varying...
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Purchasing and Payments

Can I transfer funds from my gift registry to a different payment method?

The HBC Gift Registry (Canada) does not allow the transfer of funds to other payment methods, as it is intended for purchasing...
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What payment methods can be used for gifts purchased from my registry?

Customers can typically use various payment methods for gifts from an HBC Gift Registry, including credit cards like Visa,...
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