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What is Gympass's policy on refunds?

Asked 5 months ago
Gympass generally has a policy that focuses on creating a positive experience for its users, while specific refund policies can depend on the particular membership or service plan that a user has chosen. In many cases, Gympass offers a subscription model that allows members to access a wide range of fitness services. If a user wishes to cancel their subscription, it is typically important to do so before the next billing cycle to avoid being charged for another month. In terms of refunds for services already utilized, policies may vary based on the specific terms of the membership agreement. For example, if a user has accessed services during a billing period, they may not qualify for a refund for that time. To understand the precise terms regarding refunds, users are encouraged to refer to the Gympass website, where official policies are outlined clearly. It is a good idea to review the membership agreement and check for any recent updates or changes that may have occurred.
Answered Jul 20th 2025

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