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Can I dispute a sale if I believe the item is not as described?

Asked 5 months ago
If a buyer believes that an item purchased through GunBroker.com is not as described, there are specific procedures in place designed to address such concerns. The first step is for the buyer to review the auction listing carefully, as sellers are responsible for providing accurate descriptions and images of their items. If a buyer believes the item significantly deviates from what had been represented, the buyer should first communicate directly with the seller to attempt to resolve the issue amicably. Good communication can often lead to mutual agreements, including returns or refunds. If the issue remains unresolved after discussing it with the seller, the buyer may seek further assistance through GunBroker's dispute resolution processes. GunBroker.com often provides guidance on how to proceed in such situations, including potential options for filing a dispute. It is important to gather all related documentation, such as messages exchanged with the seller and photographs of the item. For specific details on dispute processes, a buyer should explore the current web page or help section of GunBroker.com to find relevant information and resources.
Answered Jul 10th 2025

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