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Green Mountain Energy (MD) Customer FAQ

Top Answers & How-to Guides

What is Green Mountain Energy (MD)'s Phone Number?

The question we are asked most often is about how to talk to Green Mountain Energy (MD) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I view and manage my Green Mountain Energy account online?

Customers can manage their Green Mountain Energy account by visiting the official website and accessing the online portal....

Can I transfer my Green Mountain Energy service to a new address?

Yes, customers can transfer their Green Mountain Energy service to a new address by requesting the transfer and providing...
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Recent Green Mountain Energy (MD) Customer Questions

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Account Management

How can I view and manage my Green Mountain Energy account online?

Customers can manage their Green Mountain Energy account by visiting the official website and accessing the online portal....
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Can I transfer my Green Mountain Energy service to a new address?

Yes, customers can transfer their Green Mountain Energy service to a new address by requesting the transfer and providing...
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What customer service options are available for Green Mountain Energy?

Green Mountain Energy provides multiple customer service options including a comprehensive website with resources, a customer...
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Can I take advantage of paperless billing with Green Mountain Energy?

Green Mountain Energy provides a paperless billing option, allowing customers to receive electronic bills instead of paper....
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Switching and Service

Can I switch my current energy provider to Green Mountain Energy?

Customers can indeed switch their energy provider to Green Mountain Energy after confirming service availability in their area....
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What is Green Mountain Energy's cancellation policy?

Green Mountain Energy allows customers to cancel their service without penalties, but terms can vary with the plan type....
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Are there any penalties for early termination of service?

Green Mountain Energy (MD) has policies on early termination of service that may involve penalties or fees for canceling before...
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Renewable Energy

What types of renewable energy sources does Green Mountain Energy use?

Green Mountain Energy utilizes various renewable energy sources, primarily wind, solar, and hydropower. Wind energy is captured...
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Does Green Mountain Energy offer net metering for solar customers?

Green Mountain Energy offers support for solar customers, including net metering, which allows those who generate surplus...
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What is the process for renewable energy credits from Green Mountain Energy?

Green Mountain Energy creates renewable energy credits for every megawatt-hour produced from sustainable sources. Customers may...
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Payments and Discounts

What payment methods are accepted by Green Mountain Energy?

Green Mountain Energy provides several payment methods, including online payments, automatic drafts, mobile app payments,...
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Does Green Mountain Energy offer any discounts or promotions?

Green Mountain Energy regularly offers various discounts and promotions for both new and existing customers, including...
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Energy Efficiency and Outages

How does Green Mountain Energy handle outages?

Green Mountain Energy does not manage outages directly; instead, they collaborate with local utility companies that handle...
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Does Green Mountain Energy provide energy efficiency tips?

Green Mountain Energy offers valuable energy efficiency tips to help customers reduce usage and save on bills. These hints...
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