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Can I return items purchased at Goodwill stores?

Asked 5 months ago
Goodwill's return policy varies from location to location, as each Goodwill store operates independently and may have its own specific guidelines. Generally, Goodwill is known for its policy of selling items "as is," which means that most items are non-returnable and sales are final. This approach aligns with the mission of Goodwill, which focuses on supporting its charitable programs and services through the sale of donated goods. It is essential for customers to carefully inspect items before making a purchase since there is often a limited warranty on certain products, such as electronic devices, depending on the store's policy. For the most accurate and detailed information regarding return policies at a specific Goodwill location, individuals are encouraged to visit the Goodwill website or the web page for the local Goodwill store in question to see the most current information or contact details.
Answered Jul 5th 2025

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