What is your return policy?

Goldenmine.com has a customer-friendly return policy designed to accommodate customers who may need to return or exchange their purchases. Customers generally have thirty days from the date of delivery to initiate a return. It is important for customers to ensure that the items are returned in their original, unworn condition, accompanied by all original packaging and paperwork. For certain products, especially customized or personalized items, the return policy may differ. Such items are typically non-returnable unless they arrive damaged or defective. In the case of a damaged or defective product, it is crucial for customers to provide evidence, such as photos, to facilitate the return process. In addition to that, customers are responsible for the cost of return shipping unless the return is due to an error on Goldenmine.com’s part, such as sending the wrong item or an item that is defective upon arrival. Refunds are generally processed back to the original form of payment after the return has been received and inspected. For customers seeking more specific information about the return policy, it is advisable to visit the Goldenmine.com website directly. The website contains detailed information regarding the return process, including any potential exceptions or additional instructions that may apply. Customers can find all relevant details there to ensure a smooth return experience.