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GoHealth Insurance Customer FAQ

Top Answers & How-to Guides

What is GoHealth Insurance's Phone Number?

The question we are asked most often is about how to talk to GoHealth Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GoHealth Insurance Customer Questions

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Personal Information

How can I compare different health insurance plans?

To effectively compare health insurance plans, individuals should first assess their healthcare needs, including medications...
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How do I update my personal information?

To update personal information on GoHealth Insurance, users should log into their account and navigate to the profile...
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Insurance Plans

What types of insurance plans does GoHealth offer?

GoHealth Insurance provides a range of plans including health insurance, Medicare plans, short-term health coverage, dental,...
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Are there any waiting periods for coverage?

The duration of waiting periods for coverage differs by plan at GoHealth Insurance, typically affecting pre-existing...
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What is the difference between an HMO and a PPO plan?

HMO and PPO plans differ mainly in their flexibility, cost, and care management. HMO plans require a primary care physician's...
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What are the eligibility requirements for obtaining coverage?

To qualify for coverage through GoHealth Insurance, individuals generally need to meet specific requirements based on the...
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Enrollment Process

What is the enrollment process for a GoHealth insurance plan?

The enrollment process for GoHealth insurance plans generally starts with visiting their website to explore and compare...
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Can I change my plan after I enroll?

Individuals can change their GoHealth health insurance plans under certain conditions. Typically, this can be done during the...
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What happens if I miss the enrollment period?

Missing the enrollment period for health insurance limits options until the next open enrollment. Individuals may only enroll...
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Can I add dependents to my health insurance plan?

Yes, dependents can often be added to health insurance plans during Open Enrollment or Special Enrollment periods, and GoHealth...
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Doctor and Provider

Can I use GoHealth to find a doctor or healthcare provider?

GoHealth Insurance mainly assists users in finding suitable health insurance plans rather than directly locating doctors....
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How does GoHealth help me understand my benefits?

GoHealth assists users in understanding their health insurance benefits through a user-friendly platform that allows for plan...
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What resources does GoHealth provide for understanding healthcare costs?

GoHealth provides numerous resources, including articles, guides, and calculators, to help individuals understand healthcare...
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Claims and Issues

What should I do if I have a claim issue?

In case of a claim issue with GoHealth Insurance, start by reviewing the policy terms and gathering relevant documentation....
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How do I cancel my GoHealth insurance plan?

To cancel a GoHealth insurance plan, individuals should review their policy for specific cancellation terms and procedures....
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Is there a grace period for late payments?

Grace periods for late payments vary by insurance provider. Many insurers allow a grace period of ten to thirty days, during...
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We look to the GoHealth Insurance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GoHealth Insurance issues reported to GetHuman
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