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Global Auto Transportation Customer FAQ

Top Answers & How-to Guides

What is Global Auto Transportation's Phone Number?

The question we are asked most often is about how to talk to Global Auto Transportation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Global Auto Transportation Customer Questions

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Services Offered

What services does Global Auto Transportation offer?

Global Auto Transportation offers multiple vehicle transportation services, including local, national, and international car...

What types of vehicles can be transported?

Global Auto Transportation specializes in transporting a variety of vehicles, including passenger cars, luxury and sports cars,...

Are there any seasonal restrictions on transportation services?

Global Auto Transportation does not have strict seasonal restrictions, but winter weather and peak seasons can pose challenges....

Transport Process

How long does it take to transport a vehicle?

The duration of vehicle transportation varies based on distance, transport mode, and demand. Short trips may take a few days,...

Can I track the location of my vehicle during transport?

Customers using Global Auto Transportation can often track their vehicles during transport for peace of mind. Tracking is...

Can I request a specific pick-up and delivery date for my vehicle?

Customers can request specific pick-up and delivery dates with Global Auto Transportation, though exact dates may not always be...

How do you ensure the safety of vehicles during transport?

Global Auto Transportation prioritizes vehicle safety during transport through specialized equipment, thorough inspections...

Damage and Insurance

What happens if my vehicle gets damaged during transport?

In case of vehicle damage during transport, it is important to know the insurance coverage offered by Global Auto...

Do I need to provide insurance for my vehicle during transport?

When using Global Auto Transportation, customers usually do not need to buy extra insurance since basic coverage is included....

What are the insurance options available during transport?

Vehicle transportation insurance is essential for peace of mind during shipping. Global Auto Transportation includes standard...

Cancellation and Inspections

Are there any size or weight restrictions for vehicles?

Global Auto Transportation has specific size and weight restrictions for vehicle transportation, typically accommodating...

What is Global Auto Transportation's cancellation policy?

Global Auto Transportation's cancellation policy varies by contract but generally includes a grace period for fee-free...

Can I schedule an inspection before vehicle pickup?

Global Auto Transportation generally allows for inspections as part of their services, and while standard pickups include an...

Fees and Payments

What payment methods are accepted for transportation services?

Global Auto Transportation accepts various payment methods, like credit cards and bank transfers. Customers should verify...

Are there any additional fees or hidden costs for vehicle transportation?

When transporting vehicles, additional fees may arise for services like expedited shipping, terminal-to-terminal transport, or...

What payment options are available for vehicle transportation?

Global Auto Transportation provides various payment methods including credit and debit cards, bank wires, certified checks, and...
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