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What is Gilatools' return policy?

Asked 2 years ago
Gilatools has a customer-friendly return policy that allows for returns within a specific time frame after purchase. Generally, customers are given thirty days from the date of receipt to initiate a return. This policy applies to many products, but it is worth noting that certain items may have different guidelines. For example, some items that are opened or used may not be eligible for return due to hygiene or safety concerns, while others may be subject to restocking fees. To ensure a smooth return process, customers should retain their original packaging and any accessories that came with the items. When initiating a return, it is advisable to follow the specific instructions provided on the product page or the returns section of the Gilatools website. This may include obtaining a return authorization number or filling out a return form. Once Gilatools receives the returned items and verifies their condition, customers can expect to receive their refund within a certain timeframe, typically processed back to the original payment method. For any specific questions regarding the return policy or to check the details for particular products, customers may refer to the current web page for more information.
Answered Sep 27th 2025

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