If you’re experiencing issues accessing your Gigster dashboard, you can use quick step-by-step instructions to reclaim your account safely. Continue reading to determine how to regain access using your login credentials on the company’s website.
Since Gigster talent must enter valid email addresses to regain access to their accounts, Gigster requires them to use an integrated form to send a request. Therefore, you must type information, including your name, email address, title and any other details that confirm your user status. Your information is mandatory due to Gigster’s request limitations and specific guidelines that prompt users to identify themselves before submitting their inquiries. Follow the list below to start the recovery process using the form submission method.
1. Visit the Gigster site.
2. Scroll to the bottom of the screen and click FAQ.
3. Click the green Talk to us button in the Can’t find what you’re looking for section.
4. Enter all required information and choose Other under What is your interest in Gigster.
5. Type your issue and click Submit.
Password theft and account limitations are two common reasons why a recovery request is necessary. Since both issues are common, Gigster must assess all cases individually. If you’re unable to log in to your account, most likely, your password was compromised by a hacker. On the other hand, if your access is limited, you must contact administrators about the issue.
When an account is deactivated involuntarily, Gigster freezes access and prevents user activity for an undetermined period. While talent cannot accept new jobs, clients are blocked from sending requests and communicating with potential candidates. Before restoring or permanently suspending an account, the Gigster team may request screenshots proving that you have no violations and followed specific rules before a particular issue occurred.
Technical issues can cause Gigster contractors to experience a challenge accessing their accounts or starting the recovery process. You may need to contact the customer service department for assistance unavailable through your dashboard or the live chat option. If you’re a client, speaking with a representative may also help you find the right solution to fix any technical issues on the Gigster site or app.
The best method to contact the customer service department is the online help desk. You can ask questions, read about similar customer issues, and receive tips to prevent account theft. After you send an inquiry, an agent may assess your issue and determine the most appropriate solution. The maximum waiting period for a response is 72 hours, but you may get help sooner if the department has minimal requests on a particular day during business hours.
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