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Gigaset Customer FAQ

Top Answers & How-to Guides

What is Gigaset's Phone Number?

The question we are asked most often is about how to talk to Gigaset customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Gigaset Customer Questions

I have a Gigaset A694 phone system. It is almost fully operational. However, I can't find a way to have one of the handsets display the time and date on the screen. And, is it important to register the handsets?

To display the time and date on your Gigaset A694 handset, go into the settings menu. Look for options related to display or time settings, where you can enable the time and date display. Yes, it is important to register the handsets. Registration ensures they are properly connected to the base station, allowing them to function correctly and access all features.
Asked Sep 12, 2025 11:49 PM

Gigaset handsets no longer charge but base station answer phone works. Will other gigaset handsets be compatible?

Compatibility of other Gigaset handsets with your base station typically depends on the model and frequency. Most Gigaset devices are designed to work with each other, but it's essential to check the specific compatibility details for your base station model and the handsets you're considering. Please refer to the product specifications for further information.
Asked Dec 4, 2024 4:15 PM

Help me with my Gigaset customer service issue

Product Information

What types of products does Gigaset provide?

Gigaset provides a variety of products, mainly focused on telecommunications and smart home technologies, including landline...

What is the warranty policy for Gigaset products?

Gigaset typically provides a two-year warranty for defects in materials and workmanship on most products. However, customers...

What accessories are available for Gigaset products?

Gigaset offers various accessories for enhancing their products, including extra handsets, charging stations, batteries for...

Setup and Registration

How do I set up my Gigaset phone?

Setting up a Gigaset phone generally involves unpacking the components, connecting the base station to a power outlet and...

Can I purchase Gigaset products online?

Gigaset products can be bought online through various retailers and their official site. Many major online and electronics...

How do I register my Gigaset product?

Registering a Gigaset product involves having the device ready to find its serial number, then visiting the official Gigaset...

Technical Support

How do I troubleshoot common issues with my Gigaset device?

To troubleshoot issues with a Gigaset device, ensure it is powered and the connection is secure. Check the base station's link...

How can I contact technical support for Gigaset?

To contact Gigaset's technical support, it is best to check their official website for updated contact methods, including email...

Can I update the software on my Gigaset phone?

Yes, updating the software on a Gigaset phone is possible and brings the latest features and improvements. The update process...

Compatibility

Are Gigaset phones compatible with VOIP services?

Gigaset phones are compatible with VoIP services, providing excellent audio quality. They work with various VoIP providers and...

Are Gigaset devices compatible with smart home technology?

Gigaset provides a variety of products that work well with smart home technology, including their dedicated Smart Home system....

User Resources

How do I find the manual for my Gigaset device?

To locate the manual for a Gigaset device, visiting the official Gigaset website is recommended. There, users can find a...

Does Gigaset offer any educational resources for users?

Gigaset offers various educational resources to help users understand their products better. These include guides, manuals,...

Device Performance

What should I do if my Gigaset phone is not charging?

If a Gigaset phone is not charging, first verify the power source and check the charger and cable for damage. Clean the phone's...

What is the battery life for Gigaset phones?

Battery life in Gigaset phones varies by model, with cordless phones offering about 12 hours of talk time and 200 to 400 hours...
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Gigaset issues reported to GetHuman
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