Can I transfer my in-app purchases to a new device?
In general, transferring in-app purchases to a new device can depend on a few factors, including the game you are playing and the platform you are using. Many of Gameloft's games store your progress and purchases on the cloud, typically linked to your Gameloft account or the account used on the respective app store, such as Google Play or Apple App Store. If you are using the same account on your new device, you should be able to access your previous purchases and progress seamlessly.
It is important to ensure that you are logged into the same account that you used on the old device. In some cases, players can also link their game progress to a social media account to further facilitate transfers. However, if the game does not support cloud saving, you may not be able to transfer your in-app purchases manually.
For specific details regarding a particular game and its policies, it is advisable to check the game's official support page or the current web page for relevant information. This way, you can get the most accurate guidance tailored to your situation.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Gameloft.com?
If you need to talk to Gameloft.com customer service, now that you have the answers that you needed, click the button below.
Contact Gameloft.com