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Furniture.com Customer FAQ

Top Answers & How-to Guides

What is Furniture.com's Phone Number?

The question we are asked most often is about how to talk to Furniture.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the average delivery time for furniture orders?

The average delivery time for furniture orders from Furniture.com varies depending on several factors. These factors include the availability...
Ask any question you have about Furniture.com customer service, get an answer now.

Types of furniture

What types of furniture does Furniture.com sell?

Furniture.com offers a wide range of furniture options to cater to diverse customer needs. Our extensive collection includes furniture...

Shipping and Returns

Do you offer free shipping on furniture?

Yes, at Furniture.com, we offer free shipping on furniture to most locations within the United States. Our free shipping policy applies...

Can I return furniture if I am not satisfied with my purchase?

Yes, absolutely! At Furniture.com, we understand that sometimes a piece of furniture may not meet your expectations. We want you to...

Warranty

What is the warranty period for furniture bought from Furniture.com?

The warranty period for furniture purchased from Furniture.com varies depending on the specific item and manufacturer. We strive to...

Assembly instructions

Are there any assembly instructions provided with the furniture?

Yes, assembly instructions are provided with all of our furniture. We understand that assembling furniture can sometimes be a challenging...

Financing options

Do you offer financing options for furniture purchases?

Yes, Furniture.com offers financing options for furniture purchases. We understand that purchasing furniture can be a significant investment,...

Delivery options

What are the delivery options for furniture orders?

At Furniture.com, we offer convenient delivery options to ensure your furniture reaches you in a timely manner. We provide two main Our standard delivery service is available to most locations within the country. With this option, our professional carriers will deliver the furniture to your doorstep or inside your home, depending on your preference. Please note that additional charges may apply for special services such as assembly or removal of old furniture. For customers who need their furniture urgently, we also provide an express delivery option. This expedited service ensures faster delivery times, typically within a few days, depending on your location. However, it is important to check availability for express delivery in your area before placing an order. Rest assured, our dedicated customer service team will guide you through the delivery process and provide updates every step of the way....

What is the average delivery time for furniture orders?

The average delivery time for furniture orders from Furniture.com varies depending on several factors. These factors include the availability...

Order tracking

Can I track my furniture order online?

Yes, you can easily track your furniture order online. Once your order is placed, you will receive a confirmation email containing...

Discounts and promotions

Do you offer any discounts or promotions on furniture?

Yes, at Furniture.com, we offer various discounts and promotions on our furniture to help you find the best deals. We understand the...

Customization

Can I customize or personalize furniture orders?

Yes, at Furniture.com, we offer the option to customize and personalize furniture orders. We understand that each individual has unique...

Delivery restrictions

Are there any restrictions on furniture delivery to certain locations?

At Furniture.com, we strive to provide convenient delivery options to as many locations as possible. However, there may be certain To ensure a seamless delivery process, we advise customers to enter their ZIP code on our website during the checkout process. This will allow us to determine if any restrictions apply to their location. In some cases, additional charges may be incurred for delivery to these areas. We apologize for any inconvenience this may cause. Rest assured, our team is dedicated to finding solutions for all customers, and we are constantly expanding our delivery network to minimize restrictions. If you have any concerns or questions about delivery to your location, please do not hesitate to reach out to our customer support team for assistance....

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