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Furniture.com Customer FAQ

Top Answers & How-to Guides

What is Furniture.com's Phone Number?

The question we are asked most often is about how to talk to Furniture.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Furniture.com Customer Questions

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Product Information

What types of furniture does Furniture.com sell?

Furniture.com provides a broad selection of furnishings for various rooms in a home, including living room, dining, bedroom,...
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Are there any assembly instructions provided with the furniture?

Furniture.com usually includes assembly instructions with their products, often found in the packaging. Some items may also...
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Can I customize or personalize furniture orders?

Furniture.com provides various opportunities for customizing and personalizing furniture, including options for fabrics,...
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Shipping and Delivery

Do you offer free shipping on furniture?

Furniture.com occasionally offers free shipping promotions, but terms vary by product and location. Certain items or orders...
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What are the delivery options for furniture orders?

Furniture.com provides various delivery methods to meet different customer preferences, including standard, threshold, and...
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Can I track my furniture order online?

Customers can track their furniture orders online via the order tracking feature on the Furniture.com website. After placing an...
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Are there any restrictions on furniture delivery to certain locations?

Furniture.com has guidelines on delivery restrictions based on location, shipping methods, and product type. Certain areas may...
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What is the average delivery time for furniture orders?

The delivery time for furniture orders often varies based on several aspects such as the item type, shipping method, and...
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Returns and Warranty

Can I return furniture if I am not satisfied with my purchase?

Furniture.com does allow returns within a specific timeframe, usually about thirty days, but conditions may apply. Customers...
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What is the warranty period for furniture bought from Furniture.com?

The warranty duration for furniture purchased from Furniture.com can differ by brand and item, typically ranging from one to...
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Payment and Financing

Do you offer financing options for furniture purchases?

Furniture.com does offer financing options to make furniture purchases easier. These often include payment plans with low or no...
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Do you offer any discounts or promotions on furniture?

Furniture.com regularly provides various discounts and promotions to facilitate savings on furniture purchases. This includes...
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