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What is Frontgate's policy on item exchanges?

Asked 4 months ago
Frontgate has a customer-friendly exchange policy designed to provide a seamless shopping experience. If a customer wishes to exchange an item, they typically have the option to do so within a designated period from the date of delivery. This exchange window allows customers to return items that may not meet their expectations or to switch sizes or colors for a better fit. To initiate an exchange, customers usually need to ensure that the item is in its original condition, complete with any tags, packaging, and accessories. Frontgate may also have specific guidelines concerning categories of products that are eligible for return or exchange, so it is advisable to check the current information on their website for any particular restrictions or requirements. In most cases, customers will be responsible for return shipping costs unless the item was damaged or incorrectly sent. For the most accurate and up-to-date details regarding Frontgate's exchange policy, customers are encouraged to refer to the relevant section on the current web page.
Answered Jul 27th 2025

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