What support resources are available for Freedom Scientific customers?

Freedom Scientific offers a variety of support resources to assist its customers with the use of their products. One of the primary resources is the comprehensive online support section available on the Freedom Scientific website. This section includes an extensive knowledge base that addresses common questions and issues faced by users. The knowledge base consists of articles and guides that provide detailed instructions on how to troubleshoot problems, configure software settings, and optimize the use of their assistive technology products. In addition to the online knowledge base, Freedom Scientific also provides user guides and manuals for each of its products. These documents are essential for understanding the full functionality of the software and hardware and are often available in various accessible formats to cater to different user needs. For customers seeking personalized assistance, Freedom Scientific typically offers technical support through email and telephone, enabling users to directly communicate with knowledgeable support representatives. Furthermore, Freedom Scientific periodically conducts webinars and training sessions aimed at educating users on their products. These sessions provide a valuable opportunity to learn best practices and gain insights into features that may enhance the user experience. Community forums are another important resource, where users can connect with others to share tips and experiences. For more specific details or to access these resources directly, customers are encouraged to visit the support section of the Freedom Scientific website, where they can find all the information they need readily available.