What is your return policy?

Frank Dandy has a customer-friendly return policy that allows for the return of products that do not meet customer expectations. Generally, it is important for customers to initiate the return process within a designated time frame after receiving their items. This time frame typically ranges from thirty to sixty days, but customers should confirm the exact period on the official Frank Dandy website, as policies may vary based on specific promotional offers or product types. To return an item, the product must be in its original condition, meaning it should be unused and in the original packaging, with all tags still attached. This condition ensures that the item can be resold and maintains its value. Customers will also be responsible for paying the return shipping costs unless the return is due to an error made by Frank Dandy, such as sending the wrong item or delivering a defective product. Upon receiving the returned item, Frank Dandy generally processes refunds within a specific period, typically within two to three weeks. The return will be credited to the original payment method used for the purchase. It is advisable for customers to keep proof of return shipping, as this can be essential for tracking. For any specific details related to returns, including shipping instructions and potential exceptions, customers may wish to refer to the return policy section on the Frank Dandy website for the most accurate and up-to-date information.