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Fonts.com Customer FAQ

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How do I Contact Fonts.com Customer Service?

The question we are asked most often is about how to talk to Fonts.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Fonts.com Customer Questions

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Font Types and Availability

What types of fonts are available on Fonts.com?

Fonts.com provides a wide variety of font styles, organized into categories such as serif, sans serif, display, script, and...
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Are there any free fonts available on Fonts.com?

Fonts.com mainly offers paid professional fonts but does have a selection of free fonts available under specific licenses....
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How frequently are new fonts added to Fonts.com?

Fonts.com regularly adds new typefaces to its library, with updates occurring weekly or monthly. This practice helps ensure...
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Purchasing and Licensing

How can I purchase fonts from Fonts.com?

Purchasing fonts from Fonts.com is easy; simply visit their site, browse or search for a font, select a licensing option, add...
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What licenses are offered for fonts on Fonts.com?

Fonts.com provides a selection of licenses to suit various user requirements, including desktop, web font, application, e-book,...
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Can I use Fonts.com fonts for commercial projects?

Fonts.com offers fonts that can often be used for commercial projects, but users should review the specific licensing terms for...
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Does Fonts.com offer any discounts or promotions?

Fonts.com regularly features various promotions and discounts, including seasonal sales and offers for new clients or...
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Trial and Subscription Services

Can I try fonts before purchasing on Fonts.com?

Fonts.com allows potential buyers to explore and try fonts before purchasing through preview features and samples. Users can...
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Does Fonts.com offer any subscription services?

Fonts.com provides various subscription plans for different users, allowing access to a large font library without needing to...
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What formats are the fonts available in from Fonts.com?

Fonts.com offers various font formats including TrueType, OpenType, and Web Open Font Format. TrueType and OpenType are great...
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Is there a return policy for fonts purchased on Fonts.com?

Fonts.com has a return policy stating that downloaded fonts are generally non-returnable, as digital products lack the return...
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Font Installation and Use

What is the process for font installation after purchase?

The process of installing fonts purchased from Fonts.com includes downloading font files from a confirmation email, extracting...
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Do I need to install software to use Fonts.com?

To use Fonts.com, installation of software is not necessary for web use, as it operates online. After selecting fonts, they can...
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Can I transfer my fonts from Fonts.com to another user?

Fonts.com generally prohibits the transfer of font licenses between users, as each license is specific to the purchaser. For...
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Support and Contact

How can I contact Fonts.com for support?

For support from Fonts.com, users should visit the official website where they can find a support section with FAQs,...
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What should I do if I encounter an issue with my purchased font?

If someone faces a problem with a purchased font from Fonts.com, they should first ensure the font is installed correctly and...
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We look to the Fonts.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fonts.com issues reported to GetHuman
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