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Firestone Tire Customer FAQ

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What is Firestone Tire's Phone Number?

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Recent Firestone Tire Customer Questions

I just got four new tires from Firestone on May 12. 2025 and the back passenger tire went down to 25lbs already! Are the tires covered my warranty that came with tires?

Tires purchased from Firestone typically come with a manufacturer's warranty that covers defects in materials and workmanship. If your tire is losing air pressure significantly, it may be eligible for warranty evaluation. It's important to check the specifics of the warranty terms, which usually includes requirements for tire maintenance and care. If you're unsure about your warranty coverage, please refer to the details provided at the time of purchase.
Asked Aug 2, 2025 8:42 PM

What is the proper tire rotation? Show me or tell me the order

The proper tire rotation pattern typically depends on whether your vehicle is front-wheel drive, rear-wheel drive, or all-wheel drive. Generally, a common rotation pattern is: 1. Front-wheel drive: Move the front tires to the back on the same side and switch the back tires to the front opposite sides (left rear to right front and right rear to left front). 2. Rear-wheel drive: Move the back tires to the front on the same side and switch the front tires to the back opposite sides. 3. All-wheel drive: Consult specific guidelines, but often similar to rear-wheel drive patterns. It's important to check your owner's manual for the manufacturer’s recommendations.
Asked Apr 23, 2025 3:54 PM

Help me with my Firestone Tire customer service issue

Tire Maintenance

What is the recommended tire pressure for Firestone tires?

The recommended tire pressure for Firestone tires varies based on factors like the tire model and vehicle type. Typically, it...

How often should I rotate my Firestone tires?

Firestone recommends rotating tires every six to eight thousand miles to ensure even wear, enhance performance, and extend tire...

What maintenance do Firestone tires require?

Firestone tires need ongoing maintenance for optimal performance and durability. Key practices include regularly checking tire...

Tire Lifespan and Warranty

What is the average lifespan of Firestone tires?

Firestone tires typically last between forty thousand to eighty thousand miles, varying with factors like tire model, driving...

Are Firestone tires covered by a warranty?

Firestone tires typically have a limited warranty that covers defects in workmanship and materials, but the details may differ...

What is the tread warranty on Firestone tires?

Firestone offers a limited tread warranty that varies by tire model, covering 40,000 to 80,000 miles depending on the type....

Do Firestone tires come with a satisfaction guarantee?

Firestone Tires does provide a satisfaction guarantee on many of its tire products, allowing customers to return tires within a...

Tire Usage Conditions

Can I use Firestone tires in snowy or icy conditions?

Firestone tires can be effective in snowy or icy conditions, particularly winter tires designed for such weather, which enhance...

Are Firestone tires suitable for off-road driving?

Firestone offers tires suitable for off-road driving, including specific all-terrain and mud-terrain options. Models like the...

Do Firestone tires offer a smooth and quiet ride?

Firestone tires are engineered to provide a comfortable and quiet driving experience through features like advanced tread...

Tire Installation and Returns

Do Firestone tires come with free installation?

Firestone Tire often provides promotions that might feature free installation based on tire models, store locations, and...

Can I return Firestone tires after purchase?

Firestone Tires typically allows returns if tires are unused and in original packaging, while the process varies for used...

Tire Repair and Replacement

Can Firestone tires be repaired if they get a puncture?

Firestone tires can often be repaired if punctured, depending on factors like puncture size and location. Small punctures in...

What is the recommended mileage for tire replacement?

Tire replacement mileage varies due to tire type and usage, but it is often suggested to replace them every six years...

Tire Compatibility and Options

Are all Firestone tires compatible with any vehicle make and model?

Firestone Tires offers a broad selection designed for various vehicles, but not all tires are compatible across all makes and...

How can I find a Firestone dealer near me?

To locate a Firestone dealer in your area, visiting the official Firestone website is recommended. The site features a store...

What tire sizes are available for Firestone products?

Firestone provides a diverse selection of tire sizes for various vehicles, including passenger cars, SUVs, and light trucks,...
We look to the Firestone Tire issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Firestone Tire issues reported to GetHuman
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