What should I do if my order has not arrived?

If an order from Firefold.com has not arrived as expected, there are several steps a customer can take to address the situation. First, it is advisable to check the order confirmation email for any tracking information that may have been provided. By using the tracking number, customers can monitor the shipment's status and see if there are any updates regarding its delivery. If the tracking information indicates that the package is delayed or has not been updated for a significant period, the next step would be to carefully review the estimated delivery date that was provided at the time of purchase. Occasionally, unforeseen circumstances such as weather delays or logistical issues can impact delivery times. Should the item continue to be missing and no satisfactory tracking information is available, it may be helpful to look for contact information on the Firefold.com website. This information can assist in reaching out for further assistance. The customer service team typically has the resources to investigate the matter and provide a resolution or guidance on how to proceed.