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Federal Employees Health Benefits Program Customer FAQ

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What is Federal Employees Health Benefits Program's Phone Number?

The question we are asked most often is about how to talk to Federal Employees Health Benefits Program customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Federal Employees Health Benefits Program Customer Questions

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Program Overview

Who is eligible for FEHBP coverage?

Eligibility for the Federal Employees Health Benefits Program includes current federal employees, certain retired employees,...
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What is the Federal Employees Health Benefits Program (FEHBP)?

The Federal Employees Health Benefits Program is a health insurance initiative for federal personnel, retirees, and dependents,...
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What types of health plans are available under FEHBP?

The Federal Employees Health Benefits Program provides various health plans, including Fee-for-Service plans, Health...
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How does FEHBP compare to private health insurance plans?

The Federal Employees Health Benefits Program stands out from private insurance by offering over one hundred plan choices,...
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Enrollment and Changes

How can I enroll in the FEHBP?

Enrolling in the Federal Employees Health Benefits Program usually occurs during the annual open enrollment in the fall. New...
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How do I change my FEHBP plan during open enrollment?

To change a Federal Employees Health Benefits Program plan during open enrollment, you generally review available options,...
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Can I add dependents to my FEHBP plan?

Yes, dependents can be added to an FEHBP plan, usually during Open Season or qualifying life events. Eligible dependents...
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Cost and Claims

What are the premium costs associated with FEHBP?

Premium costs for the Federal Employees Health Benefits Program depend on various factors like the chosen plan, enrollment...
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Are there any waiting periods for coverage under FEHBP?

Typically, FEHBP does not impose waiting periods for coverage, allowing employees and eligible family members to access health...
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What should I do if I experience a claim issue?

If a claim issue arises with the Federal Employees Health Benefits Program, first review your claim details to understand any...
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Coverage and Services

What services are covered by FEHBP?

FEHBP offers a wide variety of healthcare services for federal employees and their families, including routine medical care,...
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Are there provisions for dental and vision coverage within FEHBP?

The Federal Employees Health Benefits Program includes dental and vision coverage in some plans, but not all. Options may vary...
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What happens to my FEHBP coverage upon retirement?

Upon retirement, a federal employee can keep their FEHBP coverage if enrolled for at least five years before retiring. The same...
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Online Access and Resources

How can I access my FEHBP benefits online?

To access Federal Employees Health Benefits Program online, visit the official site to create or log into your account. You...
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What resources are available for understanding my FEHBP options?

There are numerous resources for understanding FEHBP options, including the official FEHBP website for comprehensive...
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