What should I do if my package is lost?

If a customer finds that their package is lost while using Fastway Couriers, there are several steps that can be taken to address the situation. First, it is advisable to check the tracking information provided at the time of shipment. Fastway typically offers tracking services that allow customers to monitor the status of their packages. This information might provide insights into the last known location of the package or any updates related to its delivery status. If the tracking information does not clarify the issue or if the package appears to be lost, the customer should gather relevant details about the shipment. This includes the tracking number, the date of shipment, and the shipping address. With this information at hand, the next step is to reach out for assistance. Generally, customers can look for the contact information available on the official Fastway Couriers website for further support. Fastway has established procedures for handling lost packages and will typically guide customers through the process of filing a claim or tracing the package. Following their guidelines closely can help expedite the resolution of the issue. It is important to remain patient, as package recovery can sometimes take time.