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What is your return/exchange policy?

Asked 2 years ago
Fantasyjewelrybox.com typically offers a return and exchange policy that allows customers to return items under specific conditions. Customers generally have a limited time frame to initiate a return, which is often within thirty days of the purchase date. The items must usually be in their original, unworn condition and still have all tags and packaging intact. It is common for the company to not accept returns on customized or personalized items, so customers should be mindful of this when making a purchase. For exchanges, customers can typically exchange items for different sizes, colors, or styles as long as the items are eligible for return. The return process often involves submitting a request through the company's website, which provides instructions on how to ship the items back. It is important to note that customers may be responsible for return shipping costs unless otherwise stated by the company. Refunds are usually processed within a certain period after the returned item is received and inspected. Customers are encouraged to check the current policy details on the official Fantasyjewelrybox.com website, as policies may change or vary depending on promotions or special circumstances. The website will provide the most accurate and up-to-date information regarding the return and exchange process, including any necessary steps to follow. This ensures that customers are well-informed and can manage their orders effectively.
Answered Oct 20th 2025

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