What happens if I have issues with my leased vehicle?

If a customer experiences issues with their leased vehicle through Fair, the process usually involves several steps. First, the customer should initiate a thorough assessment of the problem they are encountering. This could involve checking the basics, such as fluid levels, tire pressure, and dashboard alerts. Depending on the nature of the issue, the vehicle may require service or repair. It is important for the customer to refer to the Fair App for details specific to their lease agreement regarding maintenance and service responsibilities. Fair typically recommends that customers take their vehicle to an authorized service center to ensure that any repairs are conducted properly and in line with the lease terms. If the issues persist or if there are concerns about the condition of the vehicle that may impact the lease, customers can usually find guidance on reporting these concerns through the Fair App. It is advisable for customers to document any issues or communications regarding their vehicle's condition, as this information may be helpful if discussions regarding repairs or lease termination arise. For direct support or more specialized assistance, customers might find relevant contact information on the current Fair web page.