© GetHuman Inc.

Fair Customer FAQ

Top Answers & How-to Guides

How do I Contact Fair Customer Service?

The question we are asked most often is about how to talk to Fair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Fair customer service, get an answer now.
Contact Fair customer service

Recent Fair Customer Questions

Help me with my Fair customer service issue

Payment Information

What are the payment options for leasing a vehicle through Fair?

Payment options for leasing a vehicle through Fair offer flexibility, typically allowing users to pay via electronic transfer...
Read more

What is included in the monthly payment for a Fair lease?

Fair's monthly lease payment generally covers the vehicle cost, standard insurance, and potentially maintenance services, along...
Read more

App Functionality

How does the Fair app work?

The Fair app provides a flexible alternative to traditional car leasing, allowing users to browse and lease vehicles directly...
Read more

How do I manage my lease through the Fair app?

Managing a lease in the Fair app is easy. First, download the app and log in. The dashboard will show your lease details and...
Read more

Lease Terms

What happens if I exceed the mileage limit on my Fair lease?

Exceeding the mileage limit on a Fair lease usually incurs extra fees for each mile over the set allowance. This may also...
Read more

Is there a minimum lease term with Fair?

Fair typically requires a minimum lease duration of two months, allowing for short-term flexibility. However, users should...
Read more

Can I return my vehicle to Fair early?

Yes, returning a vehicle to Fair early is possible, with specific terms in the lease agreement that may include fees or...
Read more

Leasing Process

What are the requirements to lease a vehicle with Fair?

To lease a vehicle with Fair, individuals must be at least eighteen years old with a valid driver's license and a clean driving...
Read more

How does Fair ensure vehicle quality?

Fair prioritizes vehicle quality by sourcing cars from reputable partners and conducting thorough inspections before leasing....
Read more

What happens if I have issues with my leased vehicle?

When a leased vehicle from Fair has issues, customers should first assess the problem and check basics like fluid levels and...
Read more

Can I switch vehicles during my Fair lease?

Yes, switching vehicles during a Fair lease is possible, allowing flexibility based on personal needs. The process involves...
Read more

What should I do if I want to purchase the car at the end of the lease?

A customer wishing to buy their car at the lease's conclusion should first check the lease agreement for the buyout price and...
Read more

Insurance and Maintenance

Can I choose my own insurance provider with Fair?

Fair permits customers to choose their own insurance provider, provided that the coverage aligns with their minimum...
Read more

Does Fair offer vehicle maintenance services?

Fair does not directly offer vehicle maintenance services. Instead, customers leasing a vehicle are responsible for routine...
Read more

Vehicle Options

What types of vehicles are available on Fair?

Fair provides a diverse range of vehicles, including sedans, SUVs, trucks, and luxury cars from well-known brands like Toyota...
Read more

How can I view available vehicles on the Fair app?

To view available vehicles in the Fair app, users should download the app and log in or create an account. They can then...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!